Is this another LV rip-off?????

I just got back from a one-week trip to Bryce and Zion via LV and I spent two nights in LV at the Venetian. When I got my rental car (Thrifty) and at hotel check-in I was told that there was a penalty for early (24 hours or more) checkout or return. I got the feeling that not only did you not get a refund but you also got penalized. I have never encountered this on any of my travels. Is this another LV rip-off???

I%26#39;d appreciate and I%26#39;m sure others would appreciate any comments or experiences. I got the feeling that if you wanted to go out for 4 or 5 days and got cleaned out at the tables and decided to leave early that it was just another way to ';get'; you.

Thanks,

Kent

Is this another LV rip-off?????

Are you talking about the hotel or the rental car? I would say every hotel, anywhere, we%26#39;ve been to recently (past few years) has had a no early check out policy, and you had to sign off on it when you checked in. I%26#39;m sure they make exceptions for proven emergencies.

If you%26#39;re talking about the rental car, let%26#39;s say you rent it for a week and return it after 4 days - you won%26#39;t get the often cheaper weekly rate, they%26#39;ll prorate you at the higher daily rate.

Is this another LV rip-off?????

This comment from both the rental car company and the hotel. Frankly, I wouldn%26#39;t mind giving letting them keep whatever I paid them, but I don%26#39;t want to let them keep the money and to penalize me.

We travel to ';somewhere'; that involves either renting a car and/or hotel stay and this is the first time this has ever come up.

Kent

Kent, although the ';Cat is out of the Bag'; so to say, I would call both the Venetian and the rental car company for conformation.

If the first answer you receive is not what you intended, bump it up a notch.

We always have a rental car for our ten night stay in LV, and always have had a refund on my credit card for time not used (I book the car from the hour the flight arrives until our flight leaves).

This is standard procedure at many places, hotels and rental cars. Not in Las Vegas, but all over the US as well as European hotels where I%26#39;ve stayed.

Look at it from the business side: You said you were going to rent one of my rooms for 5 nights, now you want to leave after 3. Where am I going to find someone on short notice to rent that room for two nights? I might be able to, I might not...so at least I%26#39;ll get a $50 or so penalty from you to make up some of the lost revenue.

I%26#39;ve never seen this fee charged without having it disclosed at either reservation, check-in, or both. It can%26#39;t be a ';rip off'; if you agree to it when you book the room or check in.

Irishfan- you charge them for what they booked so no loss of any revenue. In fact the opposite-someone leaves early, clean the room and it can be rented out again meaning it would be paid for twice. To penalise a customer who has paid in full would be/is madness and terrible buisness.

Remember the hotels have your credit card number-they aint about to lose out.

Getting a refund would be down to someones discretion within the hotel management.

D

1700-10

Could apply in both cases - depending on the T';s %26amp; C%26#39;s of the reservation.

Many places offer a low rate and you must guarantee your length of stay/rental in order to receive that rate.

If you leave early/return the car early you might cause them to lose income - especially these days with occupancy low.

So you take a chance - book a rate that obilgates you for the number of days you request, or one higher with more flexibility.

';I got the feeling that not only did you not get a refund but you also got penalized. '; I%26#39;m not familiar with any penalty in addition to paying for your reservation.

Since this is just a ';feelin'; why not call your hotel and rental car agency and ask? No one here will know for sure.

To: bridgefan 1.

Nothing ';happened'; to me. I stayed for my intended stay and returned the rental car when I said I would. My point is as has been mentioned is that if I pay them for days I%26#39;m not there (I don%26#39;t get a refund.) I should not have to pay more as a penalty for early check-out. They already have the money I%26#39;ve given them for my intended stay.

Kent

could it not be that the hotel or rental agency refunds you for whatever time you didnt use or nights you didnt stay but less a penalty of ';x amount';. I would think that would be acceptable....

Kent -- I have have never seen this happen (being charge an additional penalty in addition to being charged the full free for the time booked if returning early.

Perhaps the rental car agency meant by penalty that you%26#39;d be charged for the days you used + a penalty for early return (not to exceed the amount of the initial agreement for the full number of days). I would also ask for clarification on such a statement from the person and/or read the contract to be certain.

Usually, for the hotel, depending on the hotel policy, cancellation policy, and how the room was booked, they may or may not charge the full fee for a room that was booked for more days than was stayed. (would think better luck at hotel that was not prepaid and has a 24 hr cancellation policy if you initially booked for 5 days but told them upon check-in or at least early in the visit that you would only be staying 4 days -- given that the last day is still being canceled well within the 24 hrs expected for cancellation - would expect a refund and would discuss this point with the manager if necessary - but if I just decided on the last day not to stay - I would expect to have to pay for the last day regardless of whether I stayed in most cases and would just be delighted if they opted not to charge. But in no case would I expect to be penalized more than the initial agreement for the full 5 days unless I stayed longer than the agreement).